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Barclaycard argh
Feb. 2nd, 2009 07:31 pmOn 1st January 2009, I was awoken (well, I wasn't really asleep), by a phone call at about 0930. This rather annoyed me - who calls people that early on Monday morning?
It was an automated call from Barclaycard asking to speak to a "Manif Yasim". I am not a Barclaycard customer and I never have been.
It asked for their customer number, if that was me, and options for me, if I was someone else, to tell them that "Manif Yasim" would call back later. There was no option to speak to a live operator, and attempts to type nonsense in or strange noises at the prompt did not get me to a live operator.
I've not seen any post for that person here. This repeated an hour later, and then an hour later. The third time I was actually coherent enough to grab a pen to write down the contact number it provided for Manif Yasim to call back (0844 811 0324). Three times I phoned this, each time asking for the phone number to be removed from their database and there not to be any calls made to me again. Three times I was told this was done. Eventually, they stopped. But maybe that was just because
On Saturday, I got another phone call, from Barclaycard, asking to speak to Manif Yasim. This time I am writing the times down. I get called again at 10.09, and I call the contact number again and explain my predicament. This time I am put through to an external number, 0151 473 2528, where I talk to someone. She says she has removed the number from the system. I go to Ikea for about an hour and a half, and when I return, I get calls again at 12.02 and 12.56. I phone the Liverpool number again, and this time I am told they can't find my number on their system at all. I am further told that the system in any case should not be calling me hourly - maybe twice a day, but not that often. Maybe, they say, the day's jobs have already been generated and I am just getting backlog calls. They will stop after the overnight run has happened.
Today, I got a call from the same people at 08.36. And then I went to work. When I got back from work, I got one at 19.21. I call again, and am told my number is not in their system, and that maybe it was just because it was removed at a weekend.
I think this sort of system ought to be illegal, frankly. Any database-generated call ought to have some way of breaking out to a human. But that's not the point. How on Earth can I speak to someone who is actually capable of stopping this? I'm at my wits end.
It was an automated call from Barclaycard asking to speak to a "Manif Yasim". I am not a Barclaycard customer and I never have been.
It asked for their customer number, if that was me, and options for me, if I was someone else, to tell them that "Manif Yasim" would call back later. There was no option to speak to a live operator, and attempts to type nonsense in or strange noises at the prompt did not get me to a live operator.
I've not seen any post for that person here. This repeated an hour later, and then an hour later. The third time I was actually coherent enough to grab a pen to write down the contact number it provided for Manif Yasim to call back (0844 811 0324). Three times I phoned this, each time asking for the phone number to be removed from their database and there not to be any calls made to me again. Three times I was told this was done. Eventually, they stopped. But maybe that was just because
On Saturday, I got another phone call, from Barclaycard, asking to speak to Manif Yasim. This time I am writing the times down. I get called again at 10.09, and I call the contact number again and explain my predicament. This time I am put through to an external number, 0151 473 2528, where I talk to someone. She says she has removed the number from the system. I go to Ikea for about an hour and a half, and when I return, I get calls again at 12.02 and 12.56. I phone the Liverpool number again, and this time I am told they can't find my number on their system at all. I am further told that the system in any case should not be calling me hourly - maybe twice a day, but not that often. Maybe, they say, the day's jobs have already been generated and I am just getting backlog calls. They will stop after the overnight run has happened.
Today, I got a call from the same people at 08.36. And then I went to work. When I got back from work, I got one at 19.21. I call again, and am told my number is not in their system, and that maybe it was just because it was removed at a weekend.
I think this sort of system ought to be illegal, frankly. Any database-generated call ought to have some way of breaking out to a human. But that's not the point. How on Earth can I speak to someone who is actually capable of stopping this? I'm at my wits end.
(no subject)
Jul. 14th, 2008 12:44 amWeekend was good, and life is looking up. :)
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karen2205's picnic in Cambridge in Saturday was a success, and people seemed to eat my flapjacks.
Horrible headache this morning was displaced by drugs. Some inconsiderate people were having a music festival in Finsbury Park, which didn't help, as all I could hear in any room of the flat was a dull boom boom boom. So I started listening to complicated-textured metal and that seemed to make it go away. Headaches are strange, sometimes.
Then went to pub this afternoon. At first it was just me andpsych0naut, but then nyecamden and aster13, followed by shevek and then a surprise afpmeet, and then a ali_in_london and a khalinche (not forgetting all the people i'm forgetting, of course). so the evening was full of beer and talking and otherwise enjoyably interacting with nice people.
bedtime for abi now.
karen2205's picnic in Cambridge in Saturday was a success, and people seemed to eat my flapjacks.Horrible headache this morning was displaced by drugs. Some inconsiderate people were having a music festival in Finsbury Park, which didn't help, as all I could hear in any room of the flat was a dull boom boom boom. So I started listening to complicated-textured metal and that seemed to make it go away. Headaches are strange, sometimes.
Then went to pub this afternoon. At first it was just me and
psych0naut, but then nyecamden and aster13, followed by shevek and then a surprise afpmeet, and then a ali_in_london and a khalinche (not forgetting all the people i'm forgetting, of course). so the evening was full of beer and talking and otherwise enjoyably interacting with nice people.bedtime for abi now.
(no subject)
Jul. 9th, 2008 12:07 amHad a note from underlying-landlord through door today. The site is being redeveloped and I will need to find somewhere else to live by the end of December 2008. This is a shame, because I was actually quite liking it here.
( in which abigail discusses house prices. oh noes! if this offends you, do not read. )
Update: Actually, looking at the other pieces of paper more carefully, they in fact want me out by September the 17th. Confusing. Will phone.
( in which abigail discusses house prices. oh noes! if this offends you, do not read. )
Update: Actually, looking at the other pieces of paper more carefully, they in fact want me out by September the 17th. Confusing. Will phone.
(no subject)
Jun. 2nd, 2008 07:29 pmthe number 29 bus has claimed my wallet (and 35 quid) for the second time in a year. grrrrrrrrrrr. almost certainly stolen, right out of my bag.
cancelled card. reported it to the met (unlike last time, when I couldn't be bothered). bastards. i was looking forward to a nice relaxing evening and now there is all this stress.
cancelled card. reported it to the met (unlike last time, when I couldn't be bothered). bastards. i was looking forward to a nice relaxing evening and now there is all this stress.
(no subject)
May. 1st, 2008 10:46 am- We finished season 1 of Babylon 5 yesterday.
- I slept particularly badly last night. ruthi has given me a book about sleeping properly, which seems to contain lots of sensible advice about making sure your sleeping environment is set up properly and such forth. I cannot really replace my bed, though.
- I went to the bank yesterday. They were very nice at me. Not nice enough to stop using inappropriate honorifics though. I am going back tomorrow.
- It is election day. I have voted. Polls close at 10pm.
- It is Free Comic Book Day on Saturday.
(no subject)
Sep. 30th, 2006 12:23 amthere seems to be an eldritchreality downstairs now. apparently he woke up about 24 hours ago, travelled to southampton to hand in thesis, and then up to london.
eldritchreality downstairs now. apparently he woke up about 24 hours ago, travelled to southampton to hand in thesis, and then up to london.(no subject)
Jun. 26th, 2006 09:23 pm27! thanks all.
rather anticlimatic today after the weekend. i suppose i am now officially in my late 20s. eek. may go buy myself a present tuesday.
today's uncyclopedia roundup consists of : Calvin and Hobbes, a comic strip featuring philosophers John Calvin and Thomas Hobbes (not mine), Sixth International (warofdreams) and finally my Gilbert and Sullivan Islands (this has been stewing in my brane for a long time, I find it very hard to think of the real Gilbert and Ellice Islands without the name popping into mind)
do people want to attempt the music quiz tomorrow?
rather anticlimatic today after the weekend. i suppose i am now officially in my late 20s. eek. may go buy myself a present tuesday.
today's uncyclopedia roundup consists of : Calvin and Hobbes, a comic strip featuring philosophers John Calvin and Thomas Hobbes (not mine), Sixth International (
warofdreams) and finally my Gilbert and Sullivan Islands (this has been stewing in my brane for a long time, I find it very hard to think of the real Gilbert and Ellice Islands without the name popping into mind)do people want to attempt the music quiz tomorrow?
(no subject)
May. 5th, 2006 04:41 pmCovenant (and support bands) good. Rest of evening also good. :)
very tired now. will have to injest caffeine on way to Sheffield.
very tired now. will have to injest caffeine on way to Sheffield.
arse feck arse
Jan. 6th, 2006 10:26 pmi cannot locate my passport. or my back payslips. or a rather important letter. these were being all kept safe in a box type thing. i am worried that i might have thrown them all out. :(
update: yay, they were all at my parents. i now have a shiny filing cabinet to put them in too.
update: yay, they were all at my parents. i now have a shiny filing cabinet to put them in too.
bi-annual report
Jul. 1st, 2005 03:18 pmSo. It's the second half of the year! I set myself a number of objectives at the start of the year. So far I have done one of them - go swimming (but only once). I've attempted another (to move out), but have failed miserably so far. The other (driving) I haven't bothered with. Apart from this, it's been a reasonably good 6 months really. Been to more pubs and drank many more pints than in the equivilant period in 2004. I might make charts demonstrating this.
(no subject)
Jun. 5th, 2005 10:57 am*yawn*
The good thing about summer is that I find it easy to get up to go to work. The bad thing about summer is that I find it hard to lie in on Sundays.
Sin City this afternoon, 16.00 showing at the Odeon.
The good thing about summer is that I find it easy to get up to go to work. The bad thing about summer is that I find it hard to lie in on Sundays.
Sin City this afternoon, 16.00 showing at the Odeon.
(no subject)
May. 26th, 2005 11:06 pmwent out for meal with family last night, quite good to get together outside of the house. etc etc. in the main bar as we were leaving we noticed a certain football match, the score being 3 nil. by the time we had got home the score was 3 all. this is possibly the only time i will ever post about football.
today was rather a less stressful day than yesterday. have spent evening at RON's leaving pissup, which has seen me get more drunk than i have in as along as I can remember, and i still haven't thrown up, which is always a good thing. ez was there which is also a good thing.
today was rather a less stressful day than yesterday. have spent evening at RON's leaving pissup, which has seen me get more drunk than i have in as along as I can remember, and i still haven't thrown up, which is always a good thing. ez was there which is also a good thing.
thunderstorm
May. 21st, 2005 04:41 pmHaving a little thunderstorm at the moment. Wonder how it is in other bits of Leicester?
